Home
Journals
Archaeology International
Architecture_MPS
Europe and the World: A law review
Film Education Journal
History Education Research Journal
International Journal of Development Education and Global Learning
International Journal of Social Pedagogy
Jewish Historical Studies: A Journal of English-Speaking Jewry
Journal of Bentham Studies
London Review of Education
Radical Americas
Research for All
The Journal of the Sylvia Townsend Warner Society
The London Journal of Canadian Studies
About
About UCL Press
Who we are
Contact us
My ScienceOpen
Sign in
Register
Dashboard
Search
Home
Journals
Archaeology International
Architecture_MPS
Europe and the World: A law review
Film Education Journal
History Education Research Journal
International Journal of Development Education and Global Learning
International Journal of Social Pedagogy
Jewish Historical Studies: A Journal of English-Speaking Jewry
Journal of Bentham Studies
London Review of Education
Radical Americas
Research for All
The Journal of the Sylvia Townsend Warner Society
The London Journal of Canadian Studies
About
About UCL Press
Who we are
Contact us
My ScienceOpen
Sign in
Register
Dashboard
Search
17
views
0
references
Top references
cited by
1
Cite as...
0 reviews
Review
0
comments
Comment
0
recommends
+1
Recommend
0
collections
Add to
0
shares
Share
Twitter
Sina Weibo
Facebook
Email
1,092
similar
All similar
Record
: found
Abstract
: not found
Book
: not found
Handbuch Dienstleistungsmarketing : Planung - Umsetzung - Kontrolle
other
Author(s):
Manfred Bruhn
,
Heribert Meffert
Publication date
(Print):
2012
Publisher:
Gabler Verlag
Read this book at
Publisher
Further versions
oa repository (via OAI-PMH doi match)
Powered by
Buy book
Review
Review book
Invite someone to review
Bookmark
Cite as...
There is no author summary for this book yet. Authors can add summaries to their books on ScienceOpen to make them more accessible to a non-specialist audience.
Related collections
ScienceOpen Research
Author and book information
Book
ISBN (Print):
978-3-8349-3660-8
ISBN (Electronic):
978-3-8349-3661-5
Publication date (Print):
2012
DOI:
10.1007/978-3-8349-3661-5
SO-VID:
90a3253f-cfb2-43c9-a36d-66321edc4bc3
History
Data availability:
Comments
Comment on this book
Sign in to comment
Book chapters
pp. 1
Gegenstand und Besonderheiten des Dienstleistungsmarketing
pp. 65
Grundlagen des Dienstleistungsmarketing
pp. 107
Informationsgrundlagen des Dienstleistungsmarketing
pp. 161
Strategisches Dienstleistungsmarketing
pp. 273
Qualitätsmanagement im Dienstleistungsmarketing
pp. 411
Operatives Dienstleistungsmarketing
pp. 683
Implementierung des Dienstleistungsmarketing
pp. 721
Controlling im Dienstleistungsmarketing
pp. 803
Internationales Dienstleistungsmarketing
pp. 861
Entwicklungstendenzen des Dienstleistungsmarketing
Similar content
1,092
Umsetzung von 3-azapyryliumsalzen mit phenolen
Authors:
Richard R. Schmidt
Ketosylamin-Umlagerung bei der Umsetzung vonD-Fructose mit Pyrrolidin
Authors:
Kurt Heyns
,
Karl-Werner Pflughaupt
,
Dietrich Müller
Konkurrenz zwischen 1,2- un 1,3-ringöggnung in der umsetzung von 3-dimethylamino-2-phenyl-2H-azirinen mit kohlenstoffdisulfid
Authors:
Ernst Schaumann
,
Susanne Grabley
,
Klaus-Dieter Seidel
…
See all similar
Cited by
1
Operatives Dienstleistungsmarketing
Authors:
Heribert Meffert
,
Manfred Bruhn
,
Karsten Hadwich
See all cited by