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      [ ] With Design: Reinventing Design Modes : Proceedings of the 9th Congress of the International Association of Societies of Design Research (IASDR 2021) 

      Delight in the User Experience: Form and Place

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      Publisher: Springer Nature Singapore

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          A circumplex model of affect.

          James A. Russell (1980)
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            Customer delight: Foundations, findings, and managerial insight

            R. Oliver (1997)
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              Should We Delight the Customer?

              R. Rust, R. L. Oliver (2000)
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                Publication date (Print): 2022
                Publication date (Online): November 06 2022
                Pages: 111-120
                DOI: 10.1007/978-981-19-4472-7_8
                SO-VID: 19e64736-3656-4693-9b9a-87433a5c8686
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