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Human-Computer Interaction. Novel User Experiences
Users’ Sense-Making of an Affective Intervention in Human-Computer Interaction
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Most cited references10
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Machines and Mindlessness: Social Responses to Computers
Clifford Nass, Youngme Moon (2000)
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This computer responds to user frustration:
J. Klein, Y Moon, R.W. Picard (2002)
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Wizard of Oz studies — why and how
N. Dahlbäck, A. Jonsson, L. Ahrenberg (1993)