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Business Process Management
What Makes Process Models Understandable?
other
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Most cited references21
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Workflow Verification: Finding Control-Flow Errors Using Petri-Net-Based Techniques
W. VAN DER AALST (2000)
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Understanding quality in conceptual modeling
O.I. Lindland, G. Sindre, A. Solvberg (1994)
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How do practitioners use conceptual modeling in practice?
Stan Gallo, Marta Indulska, Islay Davies … (2006)