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Archaeology International
Architecture_MPS
Europe and the World: A law review
Film Education Journal
History Education Research Journal
International Journal of Development Education and Global Learning
International Journal of Social Pedagogy
Jewish Historical Studies: A Journal of English-Speaking Jewry
Journal of Bentham Studies
London Review of Education
Radical Americas
Research for All
The Journal of the Sylvia Townsend Warner Society
The London Journal of Canadian Studies
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About UCL Press
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BPM Center of Excellence: The Case of a Brazilian Company
other
Author(s):
Leandro Jesus
,
André Macieira
,
Daniel Karrer
,
Heitor Caulliraux
Publication date
(Online):
August 20 2010
Publisher:
Springer Berlin Heidelberg
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Global Processes and Data: The Culture Journey at Hilti Corporation
Jan vom Brocke
,
Martin Petry
,
Theresa Sinnl
…
(2010)
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Business Process Management Governance
Andrew Spanyi
(2010)
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The Service Portfolio of a BPM Center of Excellence
Michael Rosemann
(2010)
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Author and book information
Book Chapter
Publication date (Print):
2010
Publication date (Online):
August 20 2010
Pages
: 285-306
DOI:
10.1007/978-3-642-01982-1_14
SO-VID:
34d11f85-1a9c-4e09-ab2b-01651d5a0515
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Book chapters
pp. 5
Delivering Business Strategy Through Process Management
pp. 39
Management of Process Excellence
pp. 57
Process Capital as Strategic Success Factor: The Lufthansa Example
pp. 73
Process Classification Frameworks
pp. 93
Taxonomy of Business Process Management Approaches
pp. 115
Process Performance Management
pp. 137
Business Process Analytics
pp. 159
Managing Regulatory Compliance in Business Processes
pp. 177
Prioritizing Process Improvement: An Example from the Australian Financial Services Sector
pp. 201
Business Process Governance
pp. 223
Business Process Management Governance
pp. 239
The Process of Business Process Management
pp. 267
The Service Portfolio of a BPM Center of Excellence
pp. 285
BPM Center of Excellence: The Case of a Brazilian Company
pp. 307
Business Process Standardization
pp. 329
BPO through the BPM Lens: A Case Study
pp. 355
Toward a Global Process Management System: The ThyssenKrupp Presta Case
pp. 369
Business Process Maturity in Public Administrations
pp. 401
Expertise in Business Process Management
pp. 423
Business Process Management Curriculum
pp. 443
Dealing with Human-Driven Processes
pp. 463
Knowledge Engineering in Business Process Management
pp. 487
Cultural Change in Process Management
pp. 515
Managing Creativity-intensive Processes: Learning from Film and Visual Effects Production
pp. 539
Global Processes and Data: The Culture Journey at Hilti Corporation
pp. 559
An Organizational Approach to BPM: The Experience of an Australian Transport Provider
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