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      BPM Center of Excellence: The Case of a Brazilian Company

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      Springer Berlin Heidelberg

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          Global Processes and Data: The Culture Journey at Hilti Corporation

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            Business Process Management Governance

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              The Service Portfolio of a BPM Center of Excellence

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                2010
                August 20 2010
                : 285-306
                10.1007/978-3-642-01982-1_14
                34d11f85-1a9c-4e09-ab2b-01651d5a0515
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