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      Creating room for citizen perspectives in ‘smart city’ Amsterdam through interactive theatre

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          Abstract

          The ‘smart city’ vision is popular, but it lacks citizen perspectives. The aim of this study was to gain insight into whether and how art-based citizen engagement can create more room for citizen perspectives in smart cities by developing and testing an art-based citizen engagement project in Amsterdam, the Netherlands. To that end, a combination of interactive theatre, interaction design and social research methods was used to bring together diverse publics and innovation professionals for joint exploration of increased dataveillance in cities. The events were studied through observations, and through interviews with participants and organisers. Data analysis was guided by the outcomes, processes and challenges of the responsible innovation dimensions: inclusion, reflexivity, anticipation and responsiveness ( Stilgoe et al., 2013). The most important achievements of art-based citizen engagement were: engaging people who would not have engaged with the topic otherwise, encouraging participants to question common phrases and assumptions, exploring future social implications of technologies, and staging meaningful interactions between citizens and professionals. The most significant challenge was to involve citizens in a way that could influence innovation trajectories.

          Most cited references44

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          Using thematic analysis in psychology

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            Developing a framework for responsible innovation

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              Smart cities as corporate storytelling

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                Author and article information

                Journal
                rfa
                Research for All
                UCL Press (UK )
                2399-8121
                23 May 2023
                : 7
                : 1
                : 05
                Affiliations
                [1 ]Athena Institute, Faculty of Science, Vrije Universiteit Amsterdam, the Netherlands
                [2 ]Museum Futures Lab, Industrial Design Engineering, Delft University of Technology, the Netherlands
                Author notes
                Author information
                https://orcid.org/0000-0003-0994-4553
                https://orcid.org/0000-0003-3240-2357
                https://orcid.org/0000-0002-2173-2628
                https://orcid.org/0000-0002-8478-3422
                Article
                10.14324/RFA.07.1.05
                38d63fac-b065-44d1-b8c8-939566510afe
                Copyright 2023, Aafke Fraaije, Marjoleine van der Meij, Arnold Vermeeren, Frank Kupper and Jacqueline Broerse

                This is an open-access article distributed under the terms of the Creative Commons Attribution Licence (CC BY) 4.0 https://creativecommons.org/licenses/by/4.0/, which permits unrestricted use, distribution and reproduction in any medium, provided the original author and source are credited.

                History
                : 16 July 2021
                : 19 January 2023
                Page count
                Tables: 1, References: 46, Pages: 16
                Funding
                Funded by: Dutch Research Organisation
                This study was funded by the Dutch Research Organisation (NWO). This funding source was not involved in the study design, data collection, data analysis or writing of this article.
                Categories
                Research article

                Assessment, Evaluation & Research methods,Education & Public policy,Educational research & Statistics
                science communication,impact,urban technologies,interaction design,art,theatre,public participation,public engagement,inclusion,responsible research and innovation (RRI)

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