Conceptualizing smart service systems

Beverungen, Daniel; Müller, Oliver; Matzner, Martin; Mendling, Jan; vom Brocke, Jan

doi:10.1007/s12525-017-0270-5

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Conceptualizing smart service systems

Author(s): Daniel Beverungen , Oliver Müller , Martin Matzner , Jan Mendling , Jan vom Brocke

Publication date (Electronic): November 16 2017

Journal: Electronic Markets

Publisher: Springer Science and Business Media LLC

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Communities of practice

Etienne Wenger (1998)

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Service-dominant logic: continuing the evolution

Stephen Vargo, Robert F. Lusch (2008)

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Evolving to a New Dominant Logic for Marketing

Stephen Vargo, Robert F. Lusch (2004)

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Martin Matzner: (View ORCID Profile)

Journal

Title: Electronic Markets

Abbreviated Title: Electron Markets

Publisher: Springer Science and Business Media LLC

ISSN (Print): 1019-6781

ISSN (Electronic): 1422-8890

Publication date Created: March 2019

Publication date (Electronic): November 16 2017

Publication date (Print): March 2019

Volume: 29

Issue: 1

Pages: 7-18

Article

DOI: 10.1007/s12525-017-0270-5

SO-VID: 518ddca3-d893-4eab-b31d-51250b1e9582

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https://creativecommons.org/licenses/by/4.0

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