4
views
0
recommends
+1 Recommend
0 collections
    0
    shares
      • Record: found
      • Abstract: found
      • Article: found
      Is Open Access

      Varieties of welfare markets from a street‐level perspective: Comparing long‐term care services in Germany and Israel

      1 , 2 , 3 , 4
      Public Administration Review
      Wiley

      Read this article at

      Bookmark
          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          How does the marketization of social service provision impact the practices of street‐level bureaucrats (SLBs) towards their clients? To explore this question, we compare the markets for ambulatory long‐term care for the elderly in Germany and Israel, which differ in the latitude of choice offered to clients and the intensity of state regulation. Based on 52 qualitative interviews with SLBs and managers of care providers, our study shows that in both countries, institutional contexts play a significant role in shaping street‐level bureaucracy practices. We found that SLBs and managers in Israel engage in entrepreneurial behavior, whereas their German counterparts adopt administrative practices. By identifying these tendencies as responses to the respective welfare market characteristics, the article makes an important contribution to the field of comparative SLB research and furthers our understanding of the broader implications of the marketization of welfare services.

          Related collections

          Most cited references44

          • Record: found
          • Abstract: not found
          • Book: not found

          Motivation, Agency, and Public Policy

            Bookmark
            • Record: found
            • Abstract: not found
            • Article: not found

            Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature

              Bookmark
              • Record: found
              • Abstract: not found
              • Article: not found

              From Street-Level to System-Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control

                Bookmark

                Author and article information

                Contributors
                (View ORCID Profile)
                (View ORCID Profile)
                Journal
                Public Administration Review
                Public Administration Review
                Wiley
                0033-3352
                1540-6210
                March 2023
                October 05 2022
                March 2023
                : 83
                : 2
                : 419-428
                Affiliations
                [1 ] The Division of Public Administration and Policy University of Haifa Haifa Israel
                [2 ] Professorship for Public Policy and Public Administration Helmut Schmidt University/University of the Federal Armed Forces Hamburg Hamburg Germany
                [3 ] Wagner Graduate School of Public Service New York University New York City New York USA
                [4 ] Faculty of Economics and Social Sciences Helmut Schmidt University/University of the Federal Armed Forces Hamburg Hamburg Germany
                Article
                10.1111/puar.13549
                7bfdfbfc-a846-4f35-8a3b-0f1458db036b
                © 2023

                http://creativecommons.org/licenses/by/4.0/

                History

                Comments

                Comment on this article