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Prozeßmanagement im Technischen Vertrieb
Prozeßmanagement im Technischen Vertrieb
other
Author(s):
Michael Kleinaltenkamp
Publication date
(Print):
1998
Publisher:
Springer Berlin Heidelberg
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Lead Users: A Source of Novel Product Concepts
Eric von Hippel
(1986)
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A transaction costs theory of equity joint ventures
Jean-François Hennart
(1988)
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Communication and Control Processes in the Delivery of Service Quality
Valarie A. Zeithaml
,
A Parasuraman
,
Leonard Berry
(1988)
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Author and book information
Book Chapter
Publication date (Print):
1998
Pages
: 3-31
DOI:
10.1007/978-3-642-58868-6_1
SO-VID:
eb77a1da-4f36-4833-a84d-b7775621b878
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Book chapters
pp. 3
Prozeßmanagement im Technischen Vertrieb
pp. 35
Nutzungsprozesse im Business-to-Business-Marketing — Anforderungen an die Entwicklung der Prozeßkompetenz von Business-to-Business Anbietern
pp. 71
Kundenorientierte Analyse von Leistungen auf Basis der Prozeßkostenrechnung
pp. 103
Nutzungsprozesse der Telekommunikation und die Positionierung neuer Leistungsangebote — Ein Pilotprojekt in der Wohnungswirtschaft
pp. 121
Prozeßorientiertes Kommunikationsmanagement (ProKom)
pp. 141
Frontloading in der Entwicklung — Prozeßbezogene Zusammenarbeit bei Systemlieferungen
pp. 163
Kundenorientierte Prozeßoptimierung — Der Schlüssel zum Erfolg
pp. 193
Blueprinting — eine Methode zur Analyse und Gestaltung von Prozessen
pp. 213
Prozeßkostenrechnung im Technischen Vertrieb
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