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Archaeology International
Architecture_MPS
Europe and the World: A law review
Film Education Journal
History Education Research Journal
International Journal of Development Education and Global Learning
International Journal of Social Pedagogy
Jewish Historical Studies: A Journal of English-Speaking Jewry
Journal of Bentham Studies
London Review of Education
Radical Americas
Research for All
The Journal of the Sylvia Townsend Warner Society
The London Journal of Canadian Studies
About UCL Press
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      Grundlagen des CRM 

      CRM — Grundlagen, Ziele und Konzepte

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      Publisher: Gabler

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          On the Profitability of Long-Life Customers in a Noncontractual Setting: An Empirical Investigation and Implications for Marketing

          Werner Reinartz, V. Kumar (2000)
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            Kundennähe von Industriegüterunternehmen

            Christian Homburg (1998)
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              Die Kundenzufriedenheit als Bestimmungsfaktor der Kundenbindung

              Andreas HERRMANN, Michael D. Johnson, Andreas Herrmann (1999)
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                Pages: 15-44
                DOI: 10.1007/978-3-8349-9080-8_1
                SO-VID: 01f41818-eded-45c5-b431-1b412d7f4bf5
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