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Archaeology International
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      Dienstleistungsmarketing 

      Die Integrationsqualität von Dienstleistungskunden und ihre Auswirkungen für den Anbieter

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      Publisher: Deutscher Universitätsverlag

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          Die Steuerung von Kundenintegrationsprozessen

          Sabine Fließ (2001)
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            Dienstleistungsmarketing

            Heribert Meffert, Manfred Bruhn (2003)
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              Der Kunde als Co-Produzent und Co-Designer — oder: die Bedeutung der Kundenintegration für die Qualitätspolitik von Dienstleistungsanbietern

              Anton Meyer, Christian Blümelhuber, Markus Pfeiffer (2000)
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                Publication date (Print): 2004
                Pages: 141-167
                DOI: 10.1007/978-3-322-81903-1_6
                SO-VID: 7acfc853-ad50-4e8d-8be9-ce8bee704ec0
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