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      Dienstleistungsproduktivität : Mit mobilen Assistenzsystemen zum Unternehmenserfolg 

      Usability Evaluation – Messung, Bewertung und Verbesserung der Gebrauchstauglichkeit von Informationssystemen

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          Design Science in Information Systems Research

          March, Park, Ram … (2004)
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            Verbal reports as data.

            K. Ericsson, Herbert Simon (1980)
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              Designing for usability: key principles and what designers think

              John D. Gould, Clayton Lewis (1985)
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                Book Chapter
                Publication date (Print): 2014
                Publication date (Online): August 07 2014
                Pages: 140-154
                DOI: 10.1007/978-3-658-05301-7_9
                SO-VID: 780f4fe0-e0d4-4591-9cbb-7003c18df2ea
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