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      Dienstleistungsproduktivität 

      Produktivitätssteigerung durch strategische Marketingplanung im Gesundheitswesen – dargestellt am Praxisbeispiel einer Augenklinik

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          Management

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            Modernes Krankenhausmanagement

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              Grundlagen des Marketing

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                2011
                : 179-202
                10.1007/978-3-8349-6664-3_7
                01a569ed-962b-4e3e-99ad-2c98c202126e
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