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      Dealing with Human-Driven Processes

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      Springer Berlin Heidelberg

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          Process Management for Knowledge Work

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            Knowledge Engineering in Business Process Management

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              2010
              August 20 2010
              : 443-461
              10.1007/978-3-642-01982-1_21
              ae646e00-12c4-43ae-8812-67e886c9bfef
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