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Six Sigma and Business Process Management

Sue Conger (2010)

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Enterprise 2.0 Meets Business Process Management

Sandy Kemsley (2010)

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Publication date (Print): 2010

Publication date (Online): May 19 2010

Pages: 17-35

DOI: 10.1007/978-3-642-00416-2_2

SO-VID: 11dbf7a6-47a1-49a8-af5e-dbc7685fa6bc

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Process Management for Knowledge Work

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